How do customer expectations for same-day delivery and seamless shopping impact B2C logistics structures of the future? With the connection of bricks-and-mortar shopping with online shopping, retailers and producers need to come up with new innovative network and distribution concepts. This requires to integrate warehousing and inventory systems, but goes along with higher process complexities. This is further amplified with the upcoming need to fulfil customer orders in shorter lead time and sometimes on the same-day. To guarantee same-day deliveries, retailers need to set up more decentralized warehouse systems to be closer to the customers.
Goodyear invites us to a plant tour after the roundtable.